Refund Policy

If you’ve come here seeking a refund, the first thing you should do is contact us, all of your worries will be resolved as soon as we get your message.

30-Day Money-Back Guarantee

At ViavDev, we want to ensure that you are 100% happy with your purchase. If you have any technical or sales queries, do not hesitate to contact us. However, if you feel the service you purchased is not the best fit for your requirements and you attempted to resolve issues with our support staff, we want to make things right.

Although we’d love to know where things went wrong, or how we can improve, follow the steps below for a full refund within 30 days of your date of purchase. if the 30 days have passed and you have a problem you can contact us any time via our chat support on our website, via ticket on your account, or via Email to fix your problem.

Once you requested a refund you can’t order again to our service at any time in the future.

Requesting a Refund

Follow the steps below to get your refund request sent to us:

• Use the contact form to request a refund from here or contact us via email: support@viavapp.com
• Use the same email address you use to buy our services.
• Include your invoice number.